- Do the Tellit plans include any limits on the functionality of the platform?
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All features and functionality of the Tellit platform are generally available to all plans. We want to give you the
maximum benefit of Tellit and thus our plans are designed based on actual usage with "pay as you go" in mind. There
are no hidden costs in Tellit. For enterprise plans though, as part of custom development we do for our clients, we
can add additional functionality for example AI-based analysis of content items.
- Are there any restriction on how many projects I can publish?
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No, you can create as many projects as you like and keep them private, public or embed them in existing websites and
blogs as you wish. Moreover, you can publish your projects in any of the available styles and templates the platform
provides. Additionally, we don't restrict programmatic access to your content and allow you for example to get all
your projects' content using JSON and build your own user experience.
- What happens if I reach my free plan limits and don't want to upgrade to a paid plan?
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Nothing, really. There is no need to upgrade to a paid plan. You can continue using Tellit for free for ever. In the case
for example your account has more posts than the free plan allows, we will only disable uploading or importing new content and notify you immediately.
You then have 15 days to delete posts you don't need any more and comply with the free plan limits.
As soon as you do this you will be able to upload or import new items again.
- Can I save a search of a hashtag on social channels?
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Yes, we support all major platforms and provide a range of searching options for Twitter, Facebook, Instagram, YouTube,
and Vimeo. Once a saved search is set-up it will run regularly according to your update settings and will import new
items into your account. You can stop and delete a saved search any time.
- Is Tellit importing also RSS feeds
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Yes, you can import content from your favourite blogs or news outlets by adding a dedicated RSS feed. This counts as
a saved search towards your plan and thus once set-up it will run regularly and update your account with new content
from your favourite blogs.
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Can I get more automation to manage my multimedia files?
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Yes, if you have an enterprise plan on Tellit we can integrate additional AI-modules to analyse text, image, and
video content for extracting metadata, categorise content and inferring sentiment. Moreover, we can design intelligent
and scalable workflows to accommodate all your content processing needs.
- Can I host Tellit myself?
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Yes, for organisations which prefer data and content not to leave their premises, we offer Tellit as an application that
they can host on their own server infrastructure. Deployment and operations of the Tellit self-hosted applications is
straight-forward based on containerization technology, for example Docker, and we can assist if needed.
- Is Tellit GDPR compliant?
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Yes, your privacy is very important to us. We respect your rights and have everything in place to provide you information on
what data we hold about you and to exercise your right to correct or delete any of this information. We don't use any advertising on
Tellit and thus we don't track your behaviour, neither sell your data to advertisers or any other third parties. Tellit is a
service you pay for, so our responsibility towards you as a customer is to make sure that the data and content Tellit manages and
processes are safe and remain under your control.
- What happens if I want to delete my account?
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You can easily delete your account from your Tellit profile. Once you confirm your account deletion, all posts and content of your Tellit
account will be irrecoverably removed from the platform and you will not be able to log-in again. If you want to keep your content, notify
us before you delete your account and we will provide you a download link to a full export.